CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Making Big Decisions

The discipline of big decision making As we’re presented with important decisions, it’s easy to procrastinate or become immobilized. Over time, the stakes get higher and our decisions affect more people. To withstand the pressure of major decisions and keep moving forward, I’ve outlined habits I revert back to when big decisions arise. Rest Before leaving corporate life to raise our kids, my wife was wrestling with a decision for months. At the time, she was not sleeping well. The workload was causing her to neglect her health too. Recognizing the need for a change though feeling too overwhelmed to decide, we scheduled a day or so away at the spa. No work, agenda, or responsibilities she was free to rest up, relax, and recover. Before returning home less than 48 hours later, she knew what she had to do. Don’t make big decisions when you’re off your game. Being clear…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Battling Indifference within Service Work

A few years ago, we were working on a logo design project for a cities parks and recreation department. While putting together three examples, we decided to add a fourth alternative. Unlike the first three, this fourth option was dated and clearly inferior. It was an anchor to make the others look even better. Our hearts sunk when they selected and became unwavering about option four.   Polar Notion, like many creative teams, focuses on bringing ideas to life. Other people’s ideas. We have a talented team that has seen hundreds of projects. This experience allows us to track trends across the industry and dial in our intuition. Our team pours days, weeks, and months into the thoughtful execution of these projects.   From time to time, clients ignore our expertise. Whether direction shifts or minds change, our efforts are rendered unnecessary. It can be defeating and discouraging.   Eventually,…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Workplace Diversity

At New Story’s recent quarterly leadership summit, Alexandria Lafci (a cofounder and friend) presented on the value of diversity in the workplace. With patience and empathy, she shared in depth research and permitted an endless stream of questions. Reflecting on her thoughtful presentation, it felt like something worth sharing. We should be understanding, accepting, and valuing differences between people of different races, ethnicities, genders, ages, religions, disabilities, and sexual orientations, as well as differences in personalities, skill sets, experiences, and knowledge bases. That’s not to imply most people are outwardly aggressive or openly alienate those who are different. In many cases however, it’s our unconscious biases that wreak the most havoc. Awareness is the first step toward making a change. Speaking Intelligently It was clarifying to see diversity in two categories: inherent diversity and acquired diversity. Inherent diversity includes Demographic characteristics like race, sex, and age. Acquired diversity includes factors such as education, experience,…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Better Before Bigger

Pretend for a moment you are the proud owner of a coffee company. The lifeblood of most organizations today, your selling productivity and joy one pound at a time. Your company sells bags of coffee for $10. It costs you $9.00 to produce, leaving $1.00 in profit. To summarize, that’s $1 of profit for every bag you sell. If you wanted to make $2, sell two bags. For $3, three bags. Obvious, right? Simple Answers vs Simple Solutions For most managers and business owners, the answer feels simple. To increase cash flow, increase sales. To generate more money, sell more of a product or service. This is a widely accepted practice and it can work. Imagine however, you took a different approach. Instead of seeing sales as the first step to growth, what if you opted for efficiency. Increase the value of the revenue you already have. Rather of trying…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Shoes Matter Most

In high school and college, I ran hundreds of miles every month. Whether competing or staying healthy, running can take a toll on the body. From back pain to hip issues, knee damage to shin splints, for every healthy runner there are two injured ones. Early on, a coach shared the importance of footwear. He was constantly inspecting our shoes and routinely pushing us to replace them. Years later an orthopedist discussed the correlation between the feet and the rest of the body. He made a compelling that suggests most physical ailments we experience can be attributed to our footwear. Most major problems with lower back, hips, knees, shins, and arches… all from our shoes. The problem originates from how we shop for shoes. Since we can’t log hundreds of miles before making a purchase, we stride to the end of the aisle in store. If they get delivered to…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Spilling Secrets

Over the years I’ve found myself defaulting to complete transparency. It’s helped me develop a feeling of authenticity and a deeper sense of generosity. If I have a perspective, experience, or behavior someone else might benefit, it feels selfish to stay quiet. This openness and vulnerability intensified around the 5 year mark in our business. Following a near catastrophic financial issue for the business, I found myself scrambling. It was a desperate attempt at survival that led me to reach out to mentors, friends, and even strangers. The support and encouragement was humbling and invaluable. In turn, I’ve sought to do likewise. Rather than limiting it to those bold enough to ask, I began writing more and sharing it with those who might not feel comfortable reaching out. Throughout this season, I also felt a prompt to express gratitude to those who had helped us along the way. Our business has…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Clarifying Company Values at Polar Notion

As a company grows and evolves, values become indispensable in guiding decisions. I’ve found few things to be more impactful in facilitating a healthy culture. Values govern how we operate. They summarize what matters most. Sometimes however, it’s helpful to dive a bit deeper into defining what they actually mean to us. While values like ‘passion’ and ‘innovation’ can be telling, they fall on deaf ears without context, explanation, and examples. We pursue excellence, not perfection. Rather than pushing for perfection, which is illusive, we pursue excellence. For us, excellence is exemplified in 4 ways. We produce quality products. Is the work we’re doing quality in the eyes of our clients and our peers? Not everyone has to ‘get it’, but our attention to detail and thoughtfulness should be evident. Standards change over time but we want to set the bar ever higher. A great example is our Client Handbook. It’s…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

Valuing What Matters

In 2017, we bag pushing harder to remove the barriers that prevent our team from doing great work. We are creating a transparent work environment from project management, to educating clients, and beyond. The goal is to do remarkable work and inspire others to live remarkable lives. As part of this push, team member compensation races to the forefront. Compensation is an area riddled with confusion and chaos. To combat the tension, we introduced transparent salaries. With that, we’ve been working through clearly defined expectations for each level and per role. After much deliberation and great advise, we identified 8 key areas. Each role without our business has requirements around Culture, Evangelism, Values, Experience, Leadership, Client Interactions, Industry Involvement, and Domain Knowledge. Culture Our team comes first. We spend most of our lives at work, so building a place we all enjoy is of primary importance. Contributing to the culture…

Read Post

CEO @polarnotion. CTO @newstorycharity. Coowner @tenrocket & @sharpp. Run fast. Stay strong. Go boldly forward. Godspeed :: morgan@polarnotion.com

We Teach Others How to Treat Us

In high school, I had a manager at work who was rude, deceitful, and generally unpleasant toward me and other team members. It was frustrating and counterproductive. In hindsight, I’m forced to face a startling truth… it was my fault. While I did not force his hand, his continued behavior was a result of my compliance. Every inappropriate comment, snide remark, or crude gesture that I tolerated, I inadvertently communicated to him that it was acceptable. We teach others how to treat us. The same principle holds true throughout life. Regardless of the words that come from your mouth, the behaviors you allow from others set the tone. Your boss sends you 11pm email when you’re with family. If you respond, you reinforce that behavior. A coworker shows up 15 minutes late to a meeting. If you’re still in the room when they arrive, a precedent has been set. A…

Read Post