August 29, 20251 min read
What "level" is your assistant?
What "level" is your assistant?
Level 0:
You give them work, but you don’t trust it’ll get done.
Level 1:
You give them work, and they get it done.
Level 2:
You give them work, and they get it done well.
Level 3:
They proactively take work off your plate and get it done.
Level 4:
They proactively take work off your plate and get it done well.
Level 5:
They take work off your plate and get it done better than you.
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A few observations:
• Knowledge workers without an assistant are likely experiencing brain-drain.
• Plenty of people tolerate Level 0, but that assistant should be fired.
• Most people settle for Level 1, which should be the bare minimum.
• The people who rave about their assistants seem to have Level 4 and Level 5.
These levels are part of the issue I have with people claiming AI can replace an assistant.
For the foreseeable future, AI is the thing we have to turn to (Level 0-2), but it's not autonomous and coming to us (Level 3-5).